Shipping and Delivery
All UK orders are dispatched the same day if placed before 12 noon Mon-Thu and arrive within 2 working days of dispatch; this is however subject to Royal Mail and not guaranteed. If there is any reason for a delay such as the breeding cycle meaning that a certain food is shedding or hatching we will contact you straight away to let you know when you can expect your order.
We also offer additional methods of shipping at the checkout such as recorded delivery, guaranteed next day delivery and international delivery. These options will be displayed at the checkout.
Purchases
We accept all major credit/debit cards via the secure Stripe payment service and PayPal, both are available at the checkout and you can choose whichever secure payment method you prefer when placing your order.
Louise Fryer (verified owner) –
Arrived promptly and well packaged. Thanks, will be using again.
Caroline (verified owner) –
These were new to my hedgie and she quickly learned not to tip them all over the floor and demolishes them with glee. Easier to hand feed than dish feed