WhatsApp Data Deletion Request – Silkworm Store

At Silkworm Store, we respect your privacy and are committed to giving you full control over your personal data.

If you’ve interacted with us via WhatsApp and would like to request the deletion of your associated data, please follow the instructions below.

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What Data Can Be Deleted

We can delete the following data stored as part of your WhatsApp interaction with us:

• Message history between you and Silkworm Store
• Any contact information shared during the chat
• Internal records tied to your WhatsApp number (if not legally required for accounting)

Please note: We may retain invoice or order information where required by law (e.g., for accounting or tax purposes).

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How to Request Deletion

You can request deletion of your WhatsApp data in either of the following ways:

Option 1: Via WhatsApp

Send us a message from your WhatsApp number with the text:

“Request WhatsApp Data Deletion”

Option 2: Via Email

Send an email to info@silkwormstore.co.uk with the subject line:

“WhatsApp Data Deletion Request”

Include:

• Your full name
• The WhatsApp phone number used to contact us
• A short confirmation that you’d like all WhatsApp-related data deleted

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What Happens Next

• We’ll verify your request and identity (if needed)
• We aim to confirm and complete the deletion within 30 days
• You will receive a confirmation message once your data has been deleted

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Questions?

If you have any concerns or would like more information about how we handle your data, please see our Privacy Policy or contact us at info@silkwormstore.co.uk.