We send all livefood via Royal Mail 1st class post.
Your order will be dispatched within 1 working day of receiving payment (Monday-Thursday. However if ordered before 12 noon on these days we will send on the day of order) and you should expect to receive it one or two days after dispatch.
In the very unlikely event that your item is lost or damaged during post, we will always issue either a full refund or replacement.
In some instances silkworms will need 1-2 days before they can be shipped, depending on their shedding cycle. You will be contacted if your order is affected.
We accept payment by any of the following methods:
PayPal
Immediate payment required for prompt dispatch.
If ever your order arrives and your livefood is not in great condition then we will always issue either a refund or reaplacement order for you as quickly as posisble.
You can contact us any time and we'll always help resolve any issues with your order!
We send all livefood via Royal Mail 1st class post.
Your order will be dispatched within 1 working day of receiving payment (Monday-Thursday. However if ordered before 12 noon on these days we will send on the day of order) and you should expect to receive it one or two days after dispatch.
In the very unlikely event that your item is lost or damaged during post, we will always issue either a full refund or replacement.
In some instances silkworms will need 1-2 days before they can be shipped, depending on their shedding cycle. You will be contacted if your order is affected.
We accept payment by any of the following methods:
PayPal
Immediate payment required for prompt dispatch.
If ever your order arrives and your livefood is not in great condition then we will always issue either a refund or reaplacement order for you as quickly as posisble.
You can contact us any time and we'll always help resolve any issues with your order!
